Welcome and Opening Address

Prof Kaye ChonFounding President of APacCHRIE
Dean and Chair Professor, Walter & Wendy Kwok Family Foundation
Professor in International Hospitality Management, School of Hotel and Tourism Management
The Hong Kong Polytechnic University
Dean and Chair Professor, Walter & Wendy Kwok Family Foundation
Professor in International Hospitality Management, School of Hotel and Tourism Management
The Hong Kong Polytechnic University

Mr Ong Tze-Ch’inChief Executive
SkillsFuture Singapore
SkillsFuture Singapore

Ms Margaret HengPresident of APacCHRIE and Conference Chairman of APacCHRIE 2021
Chief Executive of SHATEC
Executive Director of Singapore Hotel Association
Chief Executive of SHATEC
Executive Director of Singapore Hotel Association
Speakers

Ms Diaan-Yi Lin
Senior Partner
McKinsey & Company

Mr Wong Ming FaiChief Technology Officer & QSM
Technology Transformation Group
Singapore Tourism Board (STB)
Technology Transformation Group
Singapore Tourism Board (STB)

Mr Jeff CroweDirector
Communications Network Asia Pte Ltd.
Communications Network Asia Pte Ltd.

Mr Aloysius Arlando
President
The Singapore Association of Convention and Exhibition Organisers and Suppliers (SACEOS)

Mr Tom MeyerSenior Vice President Operations for Singapore, Philippines and Maldives
Accor
Accor

Prof Kaye ChonDean and Chair Professor, Walter & Wendy Kwok Family Foundation
Professor in International Hospitality Management, School of Hotel and Tourism Management
The Hong Kong Polytechnic University
Professor in International Hospitality Management, School of Hotel and Tourism Management
The Hong Kong Polytechnic University

Dr Siu-Ian (Amy) SoAssociate Professor
Department of Integrated Resort and Tourism Management
University of Macau
Department of Integrated Resort and Tourism Management
University of Macau

Dr Gog Soon JooChief Skills Officer, Skills Development Group, SkillsFuture Singapore (SSG)

Prof Shirley V. Guevarra
Dean and Professor
Department of the Hotel, Restaurant and Institution Management
College of Home Economics, University of the Philippines

Dr Peter Kim
Professor
Auckland University of Technology School of Hospitality and Tourism, Auckland, New Zealand

Dr Boo Huey Chern
Assistant Professor
Singapore Institute of Technology

Mr Emmanuel BenardosGeneral Manager
Food & Beverage
Fairmont Singapore & Swissôtel The Stamford
Food & Beverage
Fairmont Singapore & Swissôtel The Stamford

Prof Jochen WirtzVice Dean, MBA Programmes
Professor of Marketing
National University of Singapore
Professor of Marketing
National University of Singapore

Mr Ian WilsonChief Executive Officer
Wilson Innovation Lab
Wilson Innovation Lab

Dr Maverick YeoYouth Conference Chairman
Master Trainer, SHATEC
Master Trainer, SHATEC
Moderators

Mr Robert HeckerManaging Director,
Pacific Asia, Horwath HTL
Pacific Asia, Horwath HTL

Mr Jeff CroweDirector
Communications Network Asia Pte Ltd.
Communications Network Asia Pte Ltd.

Mr Adam Piperdy
Founder and Chief Experience Officer
Unearthed Productions
Founder and Chief Experience Officer
Unearthed Productions

Ms Lauren Arena
Editor
M&C Asia, Northstar Travel Group
Editor
M&C Asia, Northstar Travel Group

Mr Alan Lowe
Director, Academic & Student Development
SHATEC
Director, Academic & Student Development
SHATEC
Panelists

Ms Jeannie LimAssistant Chief Executive,
Policy and Planning Group
Singapore Tourism Board (STB)
Policy and Planning Group
Singapore Tourism Board (STB)

Ms Hermione JoyeSector Lead, Travel APAC
Google

Mr Wong Soon-HwaChairman
Pacific Asia Travel Association (PATA)
Pacific Asia Travel Association (PATA)

Mr Rajeev MenonPresident, Asia Pacific
(excluding Greater China)
Marriott International
(excluding Greater China)
Marriott International

Mr Arthur KiongChief Executive Officer
Far East Hospitality Management
Far East Hospitality Management

Ms Alexandra JaritzSenior Vice President, Brand Management for Asia Pacific
Hilton
Hilton

Mr Ong Wee MinVice President, MICE & Exhibitions
Marina Bay Sands
Marina Bay Sands

Mr Rod KamleshwaranPartner
Gaining Edge Australia
Gaining Edge Australia

Ms Petrina GohCommercial Director for Singapore
CWT Meetings & Events
CWT Meetings & Events

Mr Choe Peng SumChief Executive Officer
Pan Pacific Hotels Group
Pan Pacific Hotels Group

Mr Paul CunninghamSenior Director, Operations for South East Asia and Korea
InterContinental Hotels Group (IHG)
InterContinental Hotels Group (IHG)

Mr Peter Koh
Asia Strategic Sourcing Manager, Travel and Professional Services
Corning Singapore
Asia Strategic Sourcing Manager, Travel and Professional Services
Corning Singapore